How do YOU Email? – Evaluating Email Etiquette
The use of email is that which the majority of businesses rely on. Whether it is for contacting customers, chasing debts, or settling accounts, email is prevalent in offices, warehouses and shops...
View ArticleOutsource the Hassle of Outsourcing: How to Outsource
The modern business market of Outsourcing has emerged from a generation of businesses with weaknesses in one or more specific areas. Often with budgets not enabling them to employ someone to fill the...
View ArticleMinimising the Cost of your Business
2012 is definitely the year to evaluate the costs of your business. Cost reduction within small businesses minimises stress, facilitates business improvement and enables you to plan for your business’...
View ArticleThe Power of Blogging
Blogs and posts can be difficult to write, hard to get enthusiastic about and tough to get ideas for, but in the current climate, you must! It has been found that: Nearly 40% of US companies use blogs...
View ArticleOlympic Dream or Olympic Scream
It’s not that we’re not patriotic here at Night and Day PA, but the London Olympics are definitely affecting business. It cannot be said that we have noticed a difference with our clients however,...
View ArticleWhat makes a Great Voicemail? – 6 Key Tips
Fact: 70% callers hang up if they hear a voicemail Recording an effective voicemail will not overcome this, however you will help to minimise the number of times callers hang up rather than leaving a...
View ArticleBank Holidays in Business
It is estimated that each Bank Holiday costs the UK economy an extortionate £2.3 billion (http://www.huffingtonpost.co.uk) and with each additional Bank Holiday and Public Holiday for special occasions...
View ArticleDisaster Recovery – Continuity in your Business
Disaster Recovery is stereotypically something for the Big Bosses to worry about from behind their solid oak desks, preventing their hundreds of employees from every missing a day’s work. But is it...
View ArticleUsing your Website Call Back Request Form
They’re a really useful tool making you “reachable” with minimal effort. Simply, your website visitors just need to add a Name and a Number and you do the hard work. But how can you maximise the...
View ArticlePatience with Patients
Dealing with Patients can test your Patience… At Night and Day PA we understand – dealing with desperate callers, clients in crisis and crazed consumers is our speciality. When callers are in need, it...
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